About Alter EGO

Diverse Hair Salons in Downtown Raleigh, NC

Edgy Hair Salon For Vivid Hair Coloring, Hair Cutting, & Hair Styling in Raleigh, NC
Top Vivid Hair Color Salon in Ragligh, NC

Where Passion Meets Innovation

Our Story

Alter EGO was founded with a vision: to create a diverse, inclusive, and luxury-driven salon where everyone can embrace their unique beauty. From surviving the 2008 recession to navigating the challenges of the pandemic, our commitment to excellence and our community has never wavered.

As a family-owned business, originally led by a mother and two daughters, we take pride in our strong values, commitment to education, and investment in our team. Now, with the growth of our brand and the expansion of Salon Deux, we continue to lead the industry in innovation, creativity, and client-centered care.

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Mission Statement

To cultivate a dynamic space where Creatives thrive, achieving career success through the freedom of personal expression and the power of collaborative teamwork.

Our Core Values

Artistry

We pursue creative freedom and imagination - sparking innovation and limitless possibilities.

Excellence

We strive for continuous growth and education , fostering development in ourselves and others.

We do all things with integrity by choosing what exceeds expectations over what is fast, fun, easy, or traditional.

Collaboration

We prioritize communication , recognizing it's key role in fostering transparency.

We encourage accountability, humility, and gratitude as we lean into feedback and own our mistakes with honesty and trust.

Comunity

We are a diverse team fostering an environment of belonging where we value different perspectives, backgrounds, talents, and where everyone feels accepted and supported .

Purpose

We inspire our team to achieve career sustainability, profitability and self-empowerment , by setting healthy boundaries amongst ourselves, our clientele, and our community.

Earn Discounts & Cash Back

Loyalty Rewards Program

Earn 1 reward point for every $1 spent on services, 2 rewards points for every $1 spent on products. Earn 100 rewards points for pre-booked appointments and 3000 rewards points for referrals. 100 points is redeemable for $1 in products at Alter EGO.

Enroll In-Salon With Our Customer Service Team
$ 0

Reward for Referrals

The greatest compliment you can give your stylist. Just have your referral drop your name, and we’ll drop $30 into your Rewards account.

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Cash back on services

Earn points on all your services, redeemable for anything in the salon.

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cash back on products

Shop LOCAL and get rewarded. Double rewards points for purchases in the salon. Curbside pickup available!

Salon Policies

A 50% deposit is required to hold all appointments; this reserves a dedicated space and time for you at Alter EGO. It’s important to understand that when forgetting or canceling appointments without giving enough notice, stylists lose the opportunity to fill that appointment time, and other clients waiting for appointments miss out on receiving services. For the benefit and respect of all our clients and professionals, Alter EGO appointments are subject to the following terms:

  • You may cancel or modify your appointment without charge anytime up to 24 hours before the start time of your appointment. When doing so, Alter EGO will either refund your deposit or apply it to the rescheduled appointment.
  • Less than 24 hours notice is considered a “Late Cancellation”. If you do not cancel or show up for your scheduled appointment, you will be considered a “No Show”. In either case, Alter EGO will not refund your deposit; this will be used to pay your stylist for their time. A new deposit will be required for future appointments.
  • If you “No Show” or Late Cancel two appointments, you may be referred to another salon.
  • Appointments that are booked within the 24-hour period are still subject to the cancellation policy.
  • As a courtesy, appointment confirmation messages are sent 4 days in advance of appointments by email and SMS to the contact information given at time of booking. Failing to respond to those confirmation messages could result in your appointment slot being given to another client.
  • To ensure a full experience, please arrive at least ten minutes before your scheduled appointment time.
  • Late arrivals will be charged the full price of the scheduled service(s) even if there is not enough time to render them.

A safe and inspiring salon is a shared responsibility amongst guests and employees. We expect everyone interacting with our guests and teammates to treat others with dignity and respect, free of bias and discrimination. Guests who make our employees or community feel unsafe or communicate with disrespect will be invited to find a new salon. We expect everyone to:

  • Communicate with Respect: obscene, harassing, abusive language, hate speech, racial slurs, and threats are not tolerated.
  • Be a Good Citizen: Violating laws including public health mandates is not tolerated. Disruptive behavior including misuse of the space and overconsumption of alcohol is not tolerated.
  • Keep Everyone Safe & Healthy: Please reschedule your appointment if you are experiencing cold or respiratory symptoms such as runny nose, cough, or fever. Masks are no longer required, but please wear one to protect your stylist if you may have been exposed to Covid, Flu, Cold, or other respiratory viruses. To request special accommodations, please contact our customer service team in advance of your appointment.

View our Privacy Policy here.

2 Locations Serving Raleigh, NC

Our Locations

Blonding, Highlights, & Balayage Salon in Raleigh, NC
Hair Color and Vivid Color Salon in Raleigh, NC

Now Hiring Associates

The Alter EGO Associate Program

At Alter EGO, we don’t just hire stylists—we train the future leaders of the beauty industry. Our Associate Program is a hands-on, immersive experience designed to provide newly licensed cosmetologists with the advanced skills, techniques, and business knowledge needed to build a thriving career.

Under the mentorship of our most experienced stylists, associates receive in-depth training in precision cutting, advanced coloring, client consultation, and professional development. This structured program ensures that every graduate is fully prepared to transition from an associate to a highly skilled, confident stylist with a full book of clients.

We are committed to fostering growth, education, and career success, offering ongoing mentorship, access to top-tier professional products, and opportunities for advancement within our salons. If you’re passionate about hair and looking for a salon that invests in your future, Alter EGO is the place to grow.